Reference

Terms & Conditions That Govern Your 7kicks Account

These terms set out the agreement between you and 7kicks when you open an account and use our platform — covering everything from how deposits clear via UPI…

Account EligibilityUPI & Paytm DepositsWithdrawal RulesDispute ProcessPrivacy & Data
7kicks Terms & Conditions That Govern Your 7kicks Account
REACH OUR TEAM

Contact Us About These Terms

If any clause in these terms is unclear or you believe your account has been handled in a way that does not match what is written here, our support team is available…

Live Chat Open the chat widget from any page on 7kicks. Our agents are available around the clock and typically respond within two minutes for queries about account terms, transaction status or access issues.
Email Support Write to our legal and compliance team at [email protected]. We aim to respond to terms-related queries within 24 hours and to formal dispute notices within 72 hours on business days.
Help Centre Our Help Centre at 7kicks.net/help contains the full annotated version of these terms, with plain-language explanations of each clause and answers to the questions our account holders raise most often.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These terms are backed by concrete account-security practices and clear data-handling commitments.

Data We Hold

We store your name, contact details, payment identifiers (such as your UPI ID or Paytm-linked number) and transaction history for…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated.

Account Security

Your account is protected by password hashing and two-factor authentication sent to your registered mobile number.

Data Retention

Transaction records are retained for a minimum of five years post-closure in line with financial record-keeping requirements.

Requesting Changes

You have the right to request a copy of the data we hold, to correct inaccurate records, or to ask…

Dispute Resolution

Any dispute arising from these terms should first be raised with our support team.

Frequently Asked Questions About These Terms

Below are the questions account holders most often raise after reading these terms. Each answer refers specifically to the relevant clause so you can cross-check against the full document whenever you need to.

Yes. Every deposit — whether via UPI, Paytm, PhonePe or any other accepted method — is governed by these terms. The specific deposit and withdrawal rules are set out in Clause 5 of the full terms document.

No. We are required to notify you by email before material changes take effect. The revised terms will also be posted on this page with an updated effective date so you always know which version applies to your account.

Personal profile data is deleted within 90 days of a verified closure request. Transaction and financial records are retained for the statutory period required under Indian law, after which they are permanently deleted from our systems.

Email [email protected] with the subject line 'Data Request' and your registered account email. We will send a full data export within 10 business days of verifying your identity against the account details we hold.

Contact live chat or email [email protected] within 30 days of the transaction date. Include the transaction ID and the amount. Our team will review the record against the terms and respond with findings within 72 hours.

Access and eligibility depend on local law and are available where local law permits. It is your responsibility to confirm that using the platform complies with the rules applicable in your state before opening an account.

The complete, clause-numbered terms document is always available at 7kicks.net/terms. If the page is unavailable, contact support and we will email you the current version within one business day.