Reference

How 7kicks Handles Your Personal Data

This Privacy Policy sets out exactly what data 7kicks collects when you open an account, how we use it, and the rights you hold over it.

Data collected only for account & service useYour right to access, correct or deleteIndia-applicable data handling standardsCookies you controlDirect contact for any data query

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What This Policy Covers and Why It Matters

7kicks Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

7kicks collects personal data — name, email, phone number, and payment-method identifiers such as your UPI handle, Paytm mobile number, or PhonePe-linked details — solely to operate your account, process deposits and withdrawals, and keep your session secure. We do not sell your data to third

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parties. Data is retained only for as long as your account is active or as required under applicable Indian law. Where we share data with payment processors or fraud-prevention partners, those parties are bound by the same confidentiality obligations we follow. Access to your account data
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is available where local law permits, and eligibility for certain features depends on the regulations in your state or region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or remove your personal data, our privacy team responds within 72 hours on business days.

Live Chat Start a chat directly from your account dashboard. Our support team can raise a data request on your behalf and confirm the next steps, usually within minutes during business hours.

Email Support Send your data query to our privacy address and include your registered email so we can verify your identity quickly. We aim to acknowledge every request within one business day.

In-App Form Use the Help & Privacy form inside the app to submit a structured data request. The form routes directly to our data team, cutting out any delays from general support queues.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at 7kicks

We apply encryption at rest and in transit for all account data, and our session tokens expire automatically after a period of inactivity.

Encryption in Transit

All data moving between your device and our servers is encrypted with TLS.

Cookie Control

From your account settings, you can accept or decline non-essential cookies at any time.

Data Retention Rules

Your personal data is kept only while your account is active.

Account Security Layers

We require email verification on new logins from unrecognised devices and send instant alerts for password changes.

Third-Party Data Sharing

Payment processors handling UPI, Paytm, and PhonePe transactions receive only the minimum data needed to complete a transfer.

Requesting Changes to Your Data

You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion…

Your Privacy Questions Answered

These questions cover the most common things people ask about how 7kicks manages personal data, cookies, and account privacy. If your question is not here, reach out through live chat or email and our team will respond within one business day.

We collect your name, email address, phone number, and the payment-method identifiers you use — such as your UPI handle or Paytm number. We also log device and session data for security and fraud-prevention purposes only.

We share data only with payment processors needed to complete transactions via UPI, Paytm, or PhonePe, and with fraud-detection partners. All third parties are contractually bound to use your data for the stated purpose only and nothing else.

Your data is retained for as long as your account remains active. After closure, personal identifiers are removed on a scheduled basis aligned with the retention standards applicable under Indian data-protection regulations.

Yes. Submit a data-access request via live chat, email, or the in-app privacy form. We verify your identity, then send a structured summary of all personal data we hold, typically within five business days of verification.

Open the settings panel in your account and navigate to Cookie Preferences. Strictly necessary cookies cannot be disabled as they run your session, but analytics and marketing cookies are opt-in and can be turned off at any time without losing account access.

UPI handles, Paytm numbers, and PhonePe-linked details are stored only to match future transactions to your account. We do not store full card numbers or banking passwords, and payment identifiers are never shared with advertisers.

Contact us through any support channel with a deletion request and your registered email. We will confirm your identity, process the deletion, and send written confirmation once your personal data has been removed from our active systems.

How 7kicks Handles Your Personal Data

Contact Us About Your Privacy Rights

Data Handling, Cookies and Account Security at 7kicks

Encryption in Transit

Cookie Control

Data Retention Rules

Account Security Layers

Third-Party Data Sharing

Requesting Changes to Your Data

Your Privacy Questions Answered

01 What personal data does 7kicks collect when I open an account?

02 Does 7kicks share my data with third parties?

03 How long does 7kicks keep my personal data?

04 Can I request a copy of the data 7kicks holds on me?

05 How do I manage or turn off cookies on 7kicks?

06 What happens to my payment details like my UPI handle after a transaction?

07 How do I request deletion of my personal data from 7kicks?

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